07534 688 999

0121 357 8224 

 

 

Servicing: Great Barr, Sutton Coldfiield, Walmley, Aldridge & West Bromwich

 

Pet Taxi Service covering: Birmingham, Lichfield, Tamworth, Walsall, Oldbury & Wolverhampton post codes

 

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Terms & Conditions

By using Bows Buddies, you are agreeing to the following terms and conditions:

Dog Walking and Pet Visits Terms and Conditions
 

  • Dogs walked by Bows Buddies must be sociable with other dogs, adults and children

  • We do not accept dogs that are aggressive or are a banned breed in the UK

  • All dogs must be microchipped and detail up to date 

  • We cannot walk bitches whilst they are in season but can offer the pet visit service instead

  • Owner accepts full liability for any damage caused by their dog whilst been walked.

  • Bows Buddies is not responsible for damage incurred by your dog escaping because of a faulty leash/collar or a collar that is not properly fitting.

  • Bows Buddies reserves the right to cancel the walk at any time & with immediate effect if the dog does not respond well to the walker and/or other dogs.

  • Bows Buddies reserves the right to cancel any bookings with immediate effect should we feel that your pet has not responded well to our service

  • Bows Buddies will apply personal judgment and cut short a walk if necessary because of extreme weather conditions (ie, heat, thunderstorms, snow) for the safety of both the dogs and the walker.

  • Bows Buddies will care for your pet as you would, and whilst we will make every effort to ensure your pet is well looked after in your absence, Bows Buddies cannot be held liable for any loss, injury or death to a pet either inside or outside of the home whilst in our care.

  • All pets should be up to date with all vaccinations, worm and flea treatment

  • The client must provide all items necessary for your pet to be adequately cared for in the client’s absence.

  • Bows Buddies cannot be held responsible for any damage caused by your pet to the owner’s property (inside and out) for whatever reason

  • We make every effort to contact the owner in the event of an emergency. We recommend owners provide us with a contact number of a trusted third party should we be unable to make contact. However, Bows Buddies reserve the right to make decisions regarding your pet’s health provided it is at all times acting in the best interests of your pet and on the advice of a veterinary surgeon. The owner is responsible for payment of any veterinary fees incurred at the time in Bows Buddies care

  • In the unlikely event that Bows Buddies have to take your dog to the vets in your absence, could you please give your permission that I can take your dog to the local vets if the distance is an issue for an emergency

 

  • In the unlikely event that your dog needs to go to the vets under Bow Buddies care can you give advice on your dog’s behaviour whilst visiting the vets so we can communicate to the vets if your dog may need to be muzzled.

  • Bows Buddies must be alerted to any behavioral problems with their pets at the time of booking. Failure to do so may result in cancellations of any future bookings.

  • Bows Buddies will make adequate steps to ensure your home is safe and secure in your absence, however Bows Buddies cannot be held responsible for any burglaries or accidents caused by your pet(s).

  • Bows Buddies is insured for Public Liability, wherever possible pets should be insured by the client.

  • The Client will be responsible for providing or making available any keys required for the appointment, where applicable. Clients keys can be retained for future bookings or for our Emergency Call-Out Service where requested. Please note there is no charge for our key holding service. Your keys will be kept securely and separate from your contact information. And will NEVER be used for any other purposes, than those specified by client. 

  • Security alarms in client’s premises: It is the responsibility of the client to ensure that Bows Buddies can enter the client’s home without setting off any intruder alarms.  Arrangements must be made prior to the booking if alarm codes need to be given. This must include clear instructions of how to turn off or disable an activated alarm. Bows Buddies will ensure clients property is always left safe and secure.

  • Acceptance of our service is deemed an acceptance of our terms and conditions and an agreement to pay our fees on time. 

  • This agreement is valid for all future visits until a new agreement is signed. Bows Buddies reserves the right to terminate this agreement at any time, at its sole discretion; likewise, client may terminate this agreement at any time.

  • You will be liable for any damage your pet may cause to my goods or property.

Please note a 50% deposit is required on booking and full payment on drop off

Deposits will not refunded if you need to cancel within 30 days before your booked period

Please be aware that if early collection is made during your booked period no part refund can be offered

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